Question 1

새로운 질문과 답변은 어떻게 등록하나요?

Accepted Answer

새로운 FAQ 항목을 등록하려면 다음 절차를 참고하세요.

'FAQ  관리' 버튼 클릭
사이트 대시보드에서 '추가하기' 버튼 클릭 후 'Q&A' 옵션 선택
 질문 및 답변에 해당하는 카테고리 지정
저장 및 게시

언제든지 FAQ 항목을 편집하고 순서 및 카테고리를 변경할 수 있습니다.

Question 2

FAQ에 이미지, 동영상 또는 GIF 파일을 추가할 수 있나요?

Accepted Answer

가능합니다! 이미지 또는 영상을 추가하려면 다음 단계를 참고하세요.

앱 설정 페이지로 이동
'FAQ 관리' 클릭
미디어를 추가하고 싶은 질문을 추가 또는 선택
답변을 편집한 후 동영상, 이미지 또는 GIF 아이콘을 클릭
라이브러리에 저장된 미디어를 추가한 후 저장 클릭

Question 3

"FAQ" 제목을 편집 또는 삭제하는 방법은 무엇인가요?

Accepted Answer

앱 설정 탭에서 FAQ 제목을 편집할 수 있습니다. 제목을 비공개로 설정하려면 '표시할 정보' 항목에서 제목을 비공개로 설정하세요.

Question 4

Q. What is OAVO and how does it differ from other K-beauty brands?

Accepted Answer

A. We offer true K-Styling beyond K-Beauty.
We go beyond simply selling products, offering comprehensive beauty solutions that encompass skincare routines and lifestyles.
In the K-beauty market overflowing with similar products, we resolve confusion with a lineup of essential products and differentiated content.
We also provide services that allow K-style-loving consumers to experience and utilize K-beauty firsthand.
Through specialized educational programs such as personal color analysis, skeletal analysis, and psychological counseling, we introduce customized K-styling experiences and K-routines.

Question 5

Q. What are your main products and content?

Accepted Answer

A. First, our cosmetics include skincare and makeup products.
Currently, we offer three skincare products: a sun serum(sun screen), a peel-off mask, and a serum.
Our makeup products include the Aegyosal Cushion, Liquid Glitter, and Sun&Cheek Cushion.
We plan to introduce more new products in each category soon.
Next, we'll be featuring the K-Styling program at OAVO Lab and Lounge.

Question 6

Q. What are the main ingredients in your product, and what benefits does it provide?

Accepted Answer

A. Our skincare formula contains three unique features.

First, it's the world's first cosmetic product to incorporate fermented extracts of the silk tree. This whitening and wrinkle-improving composition inhibits the synthesis of MMP-1, a collagen-degrading enzyme, thereby preventing skin aging and wrinkles. It also effectively inhibits tyrosinase, an enzyme involved in melanin production, making it effective for skin whitening.
Second, we've included lava water from Jeju Island.
Jeju lava water contains eight essential minerals, including calcium and magnesium, three times more abundant than regular water. It's ideal for strengthening the skin barrier.
Third, it's a vegan-certified product. weVegan certified products are certified based on the criteria of not conducting animal testing.

Question 7

Q. Do you offer distribution opportunities or exclusive agency agreements?

Accepted Answer

A. We are currently exploring partnerships with distributors and importers in major global markets. Partnership discussions are based on customized proposals and mutual collaboration on brand vision, distribution models, and regional territories.

Question 8

Q. What support do you provide to partners?

Accepted Answer

A. We provide full onboarding support, including social media materials, banners, and brochures. Our goal is to provide partners with the tools, know-how, and training programs they need to confidently grow with the OAVO brand.

FAQ

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